LEGAL

Product Inspection

Please inspect your new Driveshaft Shop products within 30 days of receiving them. We do our best to ensure that all necessary and required hardware are included in your package, however if you are missing any installation hardware, we will gladly get those out to you via USPS mail with proof of purchase.

Returns and Claims

Returns will only be accepted within 30 days of the original invoice date and require a Return Merchandise Authorization (RMA) number & copy of the original invoice. The Driveshaft Shop reserves the right to refuse any package returned to us without authorization. Customers are responsible for all return shipping charges unless other arrangements have been made. Returned products may be assessed a 15% restock fee.

When shipping an item back to us, we recommend that you use UPS, FedEx or any other carrier that offers signature confirmation and insurance, as we are not responsible for lost or damaged packages. The customer agrees to bear all shipping and insurance charges, and all risk of loss during return shipment.

We will not accept a return of an item that is damaged or used/installed, special order, obsolete or superseded parts.

If you receive an item that has been damaged in shipping, please call us within 72 hours of receipt so we can initiate a UPS claim for the item. Please hold on to the original packaging and packing material because UPS, in most cases, will need to inspect the items. A UPS representative will contact you to set up a convenient time to inspect and pick up the package for return. Claims for part shortages must be made within ten days of delivery.

We take your privacy seriously, and we want you to know how we collect, use, share, and protect your information. “The DriveShaft Shop” means any entity that carries The DriveShaft Shop brand, and any of our subsidiaries or divisions.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.

We want you to read the whole policy. This highlights section provides a summary of The DriveShaft Shop privacy practices and is not the whole policy. The highlights and full privacy policy apply to The Driveshaft Shop retail stores, our website at www.driveshaftshop.com, and other locations where we may collect personal information. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at, sales@driveshaftshop.com. We will promptly correct any information found to be incorrect.

What We Collect

We may collect personal information such as your contact, billing, and shipping information. We may also collect demographic information, such as your birthday.

We collect information regarding your interactions with our website.

We may obtain additional personal and non-personal information from third-party providers.

Uses of Information

The DriveShaft Shop does not sell or rent your personal information to third parties.

We use information about you to fulfill your requests, administer various programs, provide services, and for other business purposes.

Your personal information may be shared with current or future The DriveShaft Shop entities or subsidiaries.

We may also use the information you provide to send you marketing communications.

In some circumstances, The DriveShaft Shop may share your information with certain third parties to perform services on our behalf.

Your Choices

You may choose to:

Stop receiving e-mail, direct mail and telephone marketing communications

Update and correct your personal information

Important Information

The DriveShaft Shop does not knowingly collect information online from children under 13.

The DriveShaft Shop Companies value our relationship with our customers and we are committed to responsible information-handling practices. Please read our entire Privacy Policy.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name

CART
CATEGORY_INFO
COMPARE
CURRENCY
CUSTOMER
CUSTOMER_AUTH
CUSTOMER_INFO
CUSTOMER_SEGMENT_IDS
EXTERNAL_NO_CACHE
FRONTEND
GUEST-VIEW.
LAST_CATEGORY
LAST_PRODUCT
NEWMESSAGE
NO_CACHE
PERSISTENT_SHOPPING_CART
POLL
POLLN
RECENTLYCOMPARED
STF
STORE
USER_ALLOWED_SAVE_COOKIE
VIEWED_PRODUCT_IDS
WISHLIST
WISHLIST_CNT

COOKIE Description

The association with your shopping cart.
Stores the category info on the page, which allows displaying pages more quickly.
The items that you have in the Compare Products list.
Your preferred currency
An encrypted version of your customer id with the store.
An indicator if you are currently logged into the store.
An encrypted version of the customer group you belong to.
Stores the Customer Segment ID
A flag, which indicates whether caching is disabled or not.
You session ID on the server.
Allows guests to edit their orders.
The last category you visited.
The most recent product you have viewed.
Indicates whether a new message has been received.
Indicates whether it is allowed to use cache.
A link to information about your cart and viewing history if you have asked the site.
The ID of any polls you have recently voted in.
Information on what polls you have voted on.
The items that you have recently compared.
Information on products you have emailed to friends.
The store view or language you have selected.
Indicates whether a customer allowed to use cookies.
The products that you have recently viewed.
An encrypted list of products added to your Wishlist.
The number of items in your Wishlist.

How to Contact Us:

PHONE: (800) 564-2244

EMAIL: sales@driveshaftshop.com

ADDRESS:
The DriveShaft Shop
Attn: Customer Care/Privacy
4530 SOUTHMARK DR.
SALISBURY, NC 28147